Legislative changes are in effect from 1 July 2019. We are introducing new ways of working with our tamariki, family/whānau and communities and new content is being added to the Practice Centre. Check out our 'What we’re working on' section. We welcome your feedback.

What we're working on

Page URL: https://practice.orangatamariki.govt.nz/our-work/intake/intake-decision-response-tool/intake-decision-response-prompts/
Printed: 20/10/2019
Printed pages may be out of date. Please check this information is current before using it in your practice.

Last updated: 01/04/2019

Intake decision response prompts

Use these prompts from the decision response tool to gather as much information from the notifier as possible.

Whānau responsiveness and services

  • Has the notifier spoken with te tamaiti?
  • Has the notifier spoken with family/whānau?
  • If so, what was the response?
  • What services can meet the needs of te tamaiti and their whānau?
  • Are there factors impacting on the capacity or willingness of the whānau (eg disability, intellectual functioning or illness)?


  • Is there an adult willing and able to meet the immediate needs of te tamaiti?
  • Are there other factors that help reduce the risk of neglect and abuse?
  • What plan is in place?
  • Make sure to also consider the safety and wellbeing of siblings or other tamariki in the same household.

Vulnerability, pattern and impact

  • Are there factors which make te tamaiti particularly vulnerable (eg age, disability, cognitive or developmental issues)?
  • Is there a pattern (frequency and severity) that raises concerns?
  • Consider cumulative harm — what impact are the concerns having on te tamaiti?

Willingness and capacity

  • Do te tamaiti and their whānau acknowledge the need for additional supports?
  • Is there motivation to engage?


  • Has te tamaiti committed an offence?
  • What is the nature of this offence?
  • Are police involved?