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Printed: 02/08/2021
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Last updated: 30/07/2021

Allegations of abuse, neglect or harm of tamariki by caregivers

How to respond to allegations of ill-treatment, abuse, neglect, or deprivation (“harm”) of tamariki in care or custody, including keeping tamariki safe, carrying out the assessment or investigation and managing the outcome.

When this policy applies

This policy applies when an allegation of abuse, neglect or harm of tamariki has been made against:

  • Oranga Tamariki approved caregivers
  • section 396 provider caregivers.

When this policy doesn't apply

This policy doesn't apply to complaints, or if the allegations are of criminal behaviour other than abuse, neglect or harm.

Dealing with complaints about caregivers

Allegations of criminal behaviour by caregivers other than abuse, neglect, or harm of tamariki