In response to COVID-19 Alert Level 1, we are modifying some of our usual practice approaches to keep our staff, tamariki and communities safe. Keep checking back for updates and new guidance.

Maintaining COVID-19 safe and aware practice during Alert Level 1

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Printed: 12/07/2020
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Last updated: 12/08/2019

Allegations of abuse, neglect, or harm of tamariki by caregivers

How to respond to allegations, including keeping tamariki safe, carrying out the assessment or investigation, and managing the outcome report and review.

When this policy applies

This policy applies when an allegation of abuse, neglect or harm of tamariki has been made against:

  • Oranga Tamariki approved caregivers
  • section 396 provider caregivers.

When this policy doesn't apply

This policy doesn't apply to complaints, or if the allegations are of criminal behaviour other than abuse, neglect or harm.

Dealing with complaints about caregivers

Allegations of criminal behaviour by caregivers other than abuse, neglect, or harm of tamariki