The primary role of a social worker is to work with and support families/whānau to protect and care for their mokopuna. Recording is a vital element of good social work practice – timely recording facilitates analysis and reflection, supports supervision, is a means by which social workers can be accountable for their actions and decision making, and demonstrates their integrity as a social worker.
Moreover the information stored in our computer system is a record of the story of the mokopuna during the time we were working with them, and it helps us understand what has happened in their life at any point in time. It must always be up to date, accurate, relevant, and the language used be child-centred and free from jargon, particularly as the mokopuna has the right to view their records at any point in time. Accurate recording also supports our commitment to data quality.