Meeting the needs of tamariki and their whānau and caregivers requires working in close collaboration with a range of people with different knowledge and skills.
We actively engage and collaborate with a wide range of people who can help to meet the complex needs of tamariki and who can help tamariki achieve positive long term outcomes. We promote the rights of all tamariki to get access to services and support when they need it.
We work with a wide range of people including colleagues from Oranga Tamariki, other government and non-government agencies and providers and iwi and Māori organisations. We work with schools, health providers, community groups, Pacific groups, youth organisations, sports clubs and other relevant people connected to te tamaiti, including their whānau members and caregiving families.
We include the key people we work with in our assessment, planning and reviews. We share information about tamariki in accordance with legislation and policy guidelines, and we let tamariki and whānau know about information that is shared about them.
Quality practice includes:
- partnering with other people and services who can help support tamariki and whānau effectively – and ensuring this happens early in the process
- building respectful, trusting relationships with those we work with, making sure tamariki are at the centre of our work together
- recognising and including the expertise of those we are working with to support tamariki and their whānau and connecting with people early in the process
- making sure iwi and Māori organisations who support our work with tamariki Māori are included in our assessments, plans and interventions with tamariki and their whānau
- communicating openly, sharing all relevant information and sharing decision making when appropriate
- involving the key people in assessments, case consults, hui ā-whānau, family group conferences, planning and reviews as needed.
Reflecting on practice
- Have I communicated with those I am working with about the values, principles and approach Oranga Tamariki has to practice?
- Have I clearly identified our roles and responsibilities to our key partners?
- Am I connecting effectively with iwi and Māori organisations to meet the needs of tamariki and their whānau?
- Have I worked with the skills and information of others to identify the holistic and developmental needs of tamariki?
- How am I engaging with whānau and caregiving families to respond to needs that tamariki may have?
- Am I entering collaboration with an open mind, driven by achieving positive, long term outcomes for tamariki?