Resolving supervision issues
If a supervisor and supervisee can't agree on a solution to an issue, they can nominate a third party to mediate a way forward.Upcoming changes for this guidance
When issues occur
Sometimes a supervisee and supervisor might disagree about a particular issue. It's important to discuss the concern together and work through any ongoing issues in a timely and direct manner.
You should agree a process for resolving issues when you're negotiating your supervision agreement.
Suggested process for resolving concerns
Take notes during the session. Both parties sign the notes when the session ends.
1 Identify the issue
Each person identifies the issue from a factual perspective.
2 Talk it through
Each person listens carefully to the other person and tries to understand their perspective.
3 More, less, stop, start
Each person identifies what the other person can do more of, less of, stop or start doing.
4 Third-party facilitation
If you can't resolve the issue, agree on a third party to facilitate a meeting — for practice-related issues, this is likely to be your practice leader.