In response to COVID-19, we are modifying some of our usual practice approaches to keep our staff, tamariki and communities safe.

Maintaining COVID-19 safe and aware practice

We have updated our guidance for Alert Level 2. Keep checking back for updates and new guidance, including our contact tracing requirements (PDF 133KB), guidance for holding tamariki and rangatahi related in-person meetings (PDF 203KB) and the planning tool for holding FGCs and hui person to person safely (PDF 168KB).

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Printed: 31/05/2020
Printed pages may be out of date. Please check this information is current before using it in your practice.

Last updated: 18/02/2020

Working with other professionals

There is always more than one professional working with te tamaiti or their family/whānau at the same time. By working together and sharing information, we will achieve a better outcome for te tamaiti.

Benefits of working with other professionals

Other professionals can give us a new insight into the family/whānau situation. Sharing information gives us a bigger picture of what is happening for te tamaiti and their family/whānau, and helps us determine how we can help.

Services and supports from a range of agencies can help address the multi-faceted needs of tamariki and their family/whānau.

However, there are issues we need to be aware of:

  • When we work together, we need to find a way to keep te tamaiti and their family/whānau at the centre, even though the other professionals may have a different primary focus, different organisational procedures or a different legal jurisdiction.
  • We should look widely for information – we might have strong relationships with some professionals, but we should also seek information from other people we don't know so well.
  • We need to treat all information with care and respect.

Sharing information about tamariki and rangatahi

Who we might be working with

Professionals are people employed by an organisation to undertake a task. We might also work with volunteers. Professionals and volunteers are accountable to the rules, roles and responsibilities of their organisation.

We may work with professionals from the following areas:

  • health
  • legal
  • education
  • community
  • sports and recreation.

Engaging one-on-one

To help develop a quality relationship with another professional, we could:

  • phone them instead of emailing
  • see them in person
  • invite them to visit family/whānau with us
  • share resources and tools, like the most recent Tuituia report
  • invite them to site forums and internal training
  • encourage them to visit the Practice Centre and
  • invite them to help us complete a child or young person and family consult or to sit alongside us as we complete our assessment.

Sharing information about tamariki and rangatahi

Meeting as a group

We have a key leadership role in bringing everyone together on a regular basis to share their knowledge, insights and ideas.

Meeting as a group allows everyone to hear information first-hand and to add their own thoughts for everyone to hear.