In response to COVID-19, we are modifying some of our usual practice approaches to keep our staff, tamariki and communities safe.

Maintaining COVID-19 safe and aware practice

We have updated our guidance for Alert Level 2. Keep checking back for updates and new guidance, including our contact tracing requirements (PDF 133KB), guidance for holding tamariki and rangatahi related in-person meetings (PDF 203KB) and the planning tool for holding FGCs and hui person to person safely (PDF 168KB).

Page URL:
Printed: 01/06/2020
Printed pages may be out of date. Please check this information is current before using it in your practice.

The Practice Centre is being improved. We're moving content out of this section as we rewrite it.

Managing and responding to dangerous situations

Updated: 29 July 2019

What's Important To Us

Violence can be defined as a public or private act that engenders fear or feelings of vulnerability. It includes any act that can be perceived as threatening to ones wellbeing. Staff safety is critical to our ability to provide a quality service to children, young people and families/whānau. We each have a role to play, from informing of dangerous or potentially dangerous situations through to developing strategies and responses to dangerous situations.