Intake, Practice tools

Intake decision response tool

We use the intake decision response tool (DRT) to decide on the appropriate report of…

Care

Finances and wills for tamariki and rangatahi in care or custody

Tamariki and rangatahi may have personal finances, which could include their pocket money, their earnings and any other income. There are several options to help them manage their finances – and to create a will – if they want to.

Care

Dealing with complaints about caregivers

A complaint is an expression of dissatisfaction or concern about conduct or care. All complaints should be taken seriously and responded to with sensitivity.

Practice approach

Systems theory

Systems theory prompts us to consider the contexts and environments of tamariki and their whānau. It aligns with our practice approach.

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Practice approach

Practice framework

Our practice framework helps us make sense of and organise our practice within the context of our role in statutory child protection and youth justice in Aotearoa New Zealand.

Practice tools

Organising my practice

The Organising my Practice tool is a practical application of the practice framework that helps us to plan our mahi and take an organised, intentional approach. It encourages critical thinking and analysis.

Practice tools

Practice triggers

Use these practice triggers to guide decision-making and help with case planning.

Practice approach

Indigenous theory

Indigenous theory introduces cultural concepts of equity and wellbeing. Indigenous theory aligns with our practice approach.

Assessment and planning

Determining the frequency of visits to tamariki and rangatahi in care

The needs of te tamaiti or rangatahi will determine how frequently they are visited by their social worker while in care.