Righting the wrong: Information on working with victims

How to engage with the victim before and during the process and how to help provide closure for them.

Care, Intake, Assessment and planning

Working with tamariki aged under 5 years

We support tamariki and whānau or family to describe, determine, realise and sustain their oranga. Tamariki aged under 5 years have particular vulnerabilities that impact their experience of oranga. Te Toka Tūmoana and Va'aifetū support our mahi.

Care, Policy

Allegations of harm (ill-treatment, abuse, neglect or deprivation) of tamariki and rangatahi in care or custody

How to respond to allegations of ill-treatment, abuse, neglect or deprivation ('harm') of tamariki and rangatahi in care or custody, including keeping them safe, carrying out the child and family assessment or investigation and managing the outcome.

Policy

Managing serious and imminent harm by tamariki and rangatahi

We aim to prevent situations involving serious and imminent harm by tamariki and rangatahi we work with. When these situations arise, we aim to de-escalate where possible. Physical restraint of te tamaiti or rangatahi must only be used as a last resort.

Policy

Allegations of harm towards rangatahi aged 18 and above by transition caregivers

When there is an allegation of harm (abuse or neglect), we work closely with rangatahi aged 18 and over, transition caregivers and the Police to share information and provide support and advice to rangatahi and transition caregivers.

Interventions

Being a witness at Coroners Court

It’s important we are prepared if we are called to be a witness in a coronial inquest. Legal Services and National Support Services are available to support throughout the process.

Care

Support for play, recreation and community activities

We must ensure that support is provided to tamariki and rangatahi in care or custody to meet their needs for play, recreation and participation in community activities, including supporting, and assisting caregivers to promote these activities.

Care

When tamariki and rangatahi move between care arrangements

We support te tamaiti or rangatahi effectively as they enter care, move to live with a new caregiver, move into or out of a residence, return home or live permanently with a new whānau or family.

Residential care, Youth justice, Policy

Escorting tamariki and rangatahi

We organise and carry out escorted travel for tamariki and rangatahi when it's needed to ensure the oranga of te tamaiti or rangatahi, other tamariki or rangatahi, escort kaimahi or the public.

Care

Remain or return to living with a caregiver

Rangatahi in the custody of Oranga Tamariki can remain living with a caregiver after they turn 18 or they can return to living with a caregiver until they turn 21.