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Practice note: Casework recording (November 2022)

Occurs on: Practice notes, Recording casework

Why recording information is important, particularly as it relates to informing our understanding of the situation for tamariki and their whānau or family.

Care, Intake, Assessment and planning

Strengthening our response to unborn and newborn pēpi

When we receive a report of concern for a newborn or unborn pēpi, we work with their family, whānau, hapū, iwi and family group using the same approach we use for all our mahi, with additional considerations to strengthen our response.

Policy

Managing serious and imminent harm by tamariki and rangatahi

We aim to prevent situations involving serious and imminent harm by tamariki and rangatahi we work with. When these situations arise, we aim to de-escalate where possible. Physical restraint of te tamaiti or rangatahi must only be used as a last resort.

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Joint family group conference protocol for children who offend

Occurs on: Youth justice family group conference – convening the conference, Using Family Court orders to respond to tamariki who offend – section 14(1)(e), Tamariki with offending behaviours

Agency expectations for enhanced collaboration between Police and Oranga Tamariki.

Practice approach

Work closely in partnership with others

I will engage and collaborate with key people working with each tamaiti, in order to ensure their full range of needs are identified and addressed in a coordinated way.

Care

Applying to be a caregiver or adoptive parent

We support applicants by helping them complete the application forms and answering their questions.

Policy

Smoking and vaping

We must endeavour to provide tamariki and rangatahi in the care or custody of the Oranga Tamariki chief executive with a smoke and vape free environment.

Practice approach

Developing understanding

We draw on a range of sources, views, professional and whānau knowledge, research, views and ideas.

Assessment and planning

Talking with and listening to tamariki and rangatahi

When tamariki and rangatahi have been harmed or may be at risk, we engage, talk with them and listen to understand how they’ve been impacted by their experiences to inform our understanding of them and any planning with them, whānau or family and others.

Practice approach

Keep accurate records

I will document my key actions and decisions for each tamaiti I am working with, in order to ensure significant decisions are clearly evidenced and transparent.