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Page URL: https://practice.orangatamariki.govt.nz/policy/caregiver-support/
Printed: 20/10/2019
Printed pages may be out of date. Please check this information is current before using it in your practice.

Last updated: 17/09/2019

Caregiver support

The requirements for providing support to Oranga Tamariki approved caregivers (family/whānau and non-whānau).

Who this policy applies to

This policy applies to Oranga Tamariki approved caregivers (family/whānau and non-whānau), including provisionally approved caregivers.

Who this policy doesn’t apply to

This policy doesn’t apply to:

  • parents or guardians of te tamaiti (who are not approved as caregivers)
  • caregivers of a 396 provider care partner (care partner), who are supported through the care partner
  • independent living arrangements.

This policy provides direction for Oranga Tamariki social workers working with care partner caregivers when tamariki are placed with them. 

Purpose of providing support to caregivers

We must ensure that caregivers receive support to help them:

  • respond to the needs and advance the wellbeing of te tamaiti
  • promote and support mana tamaiti by supporting the identity and aspirations of te tamaiti
  • support te tamaiti to establish, maintain and strengthen their whakapapa connections
  • recognise and support the practice of whanaungatanga in relation to te tamaiti
  • build their capability to provide care.

A caregiver may also request specific support to help them to provide care.

Support for culture and identity

We must provide support to enable a caregiver to:

  • promote the identity and culture of te tamaiti
  • enable te tamaiti to attend or participate in cultural events relevant to them
  • understand and respect the personal choices of te tamaiti with respect to their identity and culture including:
      • the name they wish to be known by
      • their appearance and clothing (as long as it’s consistent with their best interests)
      • gender and sexual orientation
      • religious beliefs and practices.

Support for the caregiver must include consideration of the caregiver’s own culture and identity and support they require as a result of their caregiving role.

Support for maintaining family/whānau connections

We must provide support to enable a caregiver to:

  • understand why it’s important for te tamaiti to establish, maintain, and strengthen relationships with their family – including siblings, family/whānau, hapū, iwi and family group
  • understand the arrangements for te tamaiti to establish, maintain and strengthen relationships with their family/whānau, hapū, iwi and family group and how they can support te tamaiti to do this
  • facilitate contact between te tamaiti and their family/whānau, hapū, iwi and family group as agreed in their plan
  • manage safety considerations and challenging behaviour relating to contact across a range of settings including public events and at marae.

Financial support provided to support family/whānau connections may be provided to te tamaiti, their family/whānau, or the caregiver.

Support for education

We must provide support to enable a caregiver to:

  • understand what they should do to encourage and support the education or training of te tamaiti, including quiet time and space for homework
  • understand barriers to education or training and what they should do to help overcome these
  • support te tamaiti through informal learning and learning at home by providing additional resources.

Financial support for caregivers providing care for rangatahi who have remained in or returned to care

Approved caregivers providing care for rangatahi who have remained in or returned to care aged 18 years and over can charge the rangatahi the equivalent of the weekly caregiver allowance rate for 14+ years (less the pocket money) to cover, room, food and power.

Additional costs of looking after rangatahi with specific needs can be paid through Recognition Payments.

Policy: Transition to adulthood — Entitlement to remain or return to live with a caregiver