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Printed: 27/09/2023
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Last updated: 16/07/2021

Overview of the intake decision response tool

We use the intake decision response tool (DRT) to decide on the appropriate report of concern response pathway when we receive information or concerns for tamariki, including those in care.

Upcoming changes for this content

This content will be strengthened so it more completely reflects our commitment to practice framed by te Tiriti o Waitangi, based on a mana-enhancing paradigm for practice, and drawing from ​Te Ao Māori principles of oranga to support mana tamaiti, whakapapa and whanaungatanga. We each need to consider how we can apply these principles to our practice when reading this content. The following resources provide support:
Practice for working effectively with Māori
Our practice approach

How we use the intake decision response tool

1 Gather and assess information

We use prompts to gather and assess as much information as possible from the person reporting the concerns about te tamaiti.

Considerations when responding to information received

2 Develop a decision response

If we determine that a report of concern requires a statutory response, we must decide the timeframe to complete the safety and risk screen.

Report of concern response timeframe

We then undertake the core assessment phase for a child and family assessment or investigation.

Report of concern response pathway

If we determine that a report of concern doesn't require a statutory response, we can still refer to services or we can decide that no further action is needed.

Considerations when developing a decision response

3 Record the decision response

We use contact records or casenotes to record decision responses.

Recording decision responses