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Page URL: https://practice.orangatamariki.govt.nz/our-work/care/tamariki-and-rangatahi-in-care/te-aronga
Printed: 06/05/2026
Printed pages may be out of date. Please check this information is current before using it in your practice.

Last reviewed: 05/05/2026

Te Aronga

This guidance supports our use of Te Aronga, an information and planning web application for tamariki or rangatahi in the care or custody of the Oranga Tamariki chief executive. It explains the parts of Te Aronga and their purpose and function.

Supporting practice

Our practice is supported by our practice framework (encompassing our models and practice standards), our care standards, and tools and resources.

What is Te Aronga

Te Aronga is an information and planning web application that supports kaimahi working with tamariki and rangatahi in the care or custody of the Oranga Tamariki chief executive to gather, view and share relevant and necessary information.

Who the National Care Standards apply to – plans and legal statuses (PDF 151 KB)

Te Aronga supports:

  • the recording of important information about te tamaiti or rangatahi and their whānau or family
  • the creation of the Goal Plan for te tamaiti or rangatahi.

Te Aronga also supports us to:

  • respond actively to the changing needs of te tamaiti or rangatahi
  • show how we have understood and responded to the rights of te tamaiti or rangatahi
  • know what information we have shared about te tamaiti or rangatahi, why and with whom
  • generate ROIT, Youth Justice Admission forms, and Multi-Agency Team plans for Youth Justice
  • create care requests. 

Te Aronga contains multiple sections. Not all sections will apply to each tamaiti or rangatahi.

Most sections include a My Goal area. This area records the goals to meet the assessed needs for te tamaiti or rangatahi, and outlines the specific actions, responsible parties and timeframes, and measures how we will know when each goal has been achieved.

SMART planning

Recording identified needs and information in Te Aronga

Recording information in Te Aronga can only occur after engaging with te tamaiti or rangatahi. We begin our work with tamariki and rangatahi and their whānau or family by gathering information to build our understanding of harm and risk of harm, safety, protection and where appropriate offending behaviours of tamariki and rangatahi within the context of oranga.

We record relevant, appropriate and necessary information in Te Aronga, beginning with the About Me section.

We use critical thinking and analysis of the information we have gathered to articulate our social work position and next steps in our assessment report. The assessment report is the source document for Te Aronga, which identifies the assessed needs for te tamaiti or rangatahi.

We work with te tamaiti or rangatahi, their whānau or family, and people in their hapū, iwi or family group and others who are considered important to or for te tamaiti or rangatahi to develop a plan for te tamaiti or rangatahi.

The goals, wishes and aspirations of te tamaiti or rangatahi and the goals to meet their assessed needs are entered into Te Aronga and a Goal Plan is generated.

The initial Goal Plan may not contain all required goals to meet the assessed needs – therefore, continued engagement is required with te tamaiti or rangatahi, their whānau or family, caregivers, professionals and others who are significant to them to deepen our understanding of the needs and develop goals to complete the Goal Plan.

About Me

It is important that we encourage and support te tamaiti or rangatahi to express their views, wishes and aspirations, and build our understanding of their needs and strengths and what’s important to them.

This section introduces te tamaiti or rangatahi. It includes their key details, preferred names, identity information, interests, strengths, routines, and what supports a sense of safety and belonging.

Te tamaiti or rangatahi may require support to express themselves and understand us. We need to ensure we seek support for them and tailor information according to their age, language, development and any disabilities they may have.

For tamariki or rangatahi Māori, it is important they know and are connected to their whānau and hapū. Consider if they are registered with their iwi and record this.

When working with Pacific children or young people, it is important they understand their country of origin, village and/or island and that we have recorded this.

In this section, we record:

  • the name of te tamaiti or rangatahi
  • what they prefer to be called
  • their gender
  • their pronouns
  • their age and date of birth
  • who are the significant people within their whānau or family
  • their ethnicity
  • the language te tamaiti or rangatahi speaks and their preferred way to communicate
  • how te tamaiti or rangatahi likes to be involved in decisions that will affect them
  • why Oranga Tamariki is involved with them and their whānau or family
  • the views, wishes and aspirations of te tamaiti or rangatahi
  • the things they find hard and what support they need
  • what they are worried about
  • how they feel safe and comforted
  • their legal status and next court date
  • the routines for te tamaiti or rangatahi
  • their strengths and things they enjoy
  • important belongings and where they are kept safe.

For best practice, consider:

  • what te tamaiti or rangatahi says helps them to feel emotionally safe, valued and connected
  • our understanding of physical and emotional safety for te tamaiti or rangatahi
  • what a safe, comfortable environment looks like for te tamaiti or rangatahi (for example: being warm and dry, sleep and nutrition needs, and any specific dietary requirements)
  • the interests, strengths and preferred activities of te tamaiti or rangatahi
  • how te tamaiti or rangatahi has managed transitions and changes in the past and what supports them
  • the behaviours, likely triggers and effective calming strategies – including prevention and de‑escalation approaches and ways to minimise restrictive responses – that best support caregivers, homes or residences providing care for te tamaiti or rangatahi
  • whānau, hapū, iwi and marae connections for tamariki or rangatahi Māori
  • the country of origin, village and/or island for Pacific children and young people
  • what oranga looks like for the whānau or family of te tamaiti or rangatahi.

Sources of support could include:

  • whānau or family
  • advice from professionals who work with behavioural issues and responses
  • Māori specialist cultural advisors such as the kairaranga ā-whānau or an experienced Māori or bicultural practitioner
  • advice from recognised experienced Pacific or other cultural practitioners
  • advice from care team colleagues on transitioning between care arrangement or from residence kaimahi on transitioning between units
  • Practice Centre policy and resources.

Te Toka Tūmoana

Va’aifetū

Identity, spirituality and cultural needs

We need to understand the way te tamaiti or rangatahi thinks about themselves and the way they are viewed by others. This section explores the elements that shape identity: culture, spirituality, values, gender, sexuality, disability, beliefs and communities of belonging.

Te tamaiti or rangatahi has their own views, values and beliefs. Some will reflect those of their whānau or family, community, culture and faith, but there may also be differences between their values and beliefs and those of their whānau or family.

Think about what is important for those caring for or supporting te tamaiti or rangatahi to understand about the identity of te tamaiti or rangatahi to uphold their beliefs and practices in a respectful, meaningful and culturally safe way.

In this section, we record:

  • the whakapapa and genealogy for te tamaiti or rangatahi, including their marae and geographic connections and the supports for connections required
  • the birth order of te tamaiti or rangatahi
  • who they were raised by
  • the religious or spiritual beliefs and what this means for te tamaiti or rangatahi
  • important things such as significant events or groups for te tamaiti or rangatahi.

For best practice, consider:

  • where te tamaiti or rangatahi belongs within their family, whānau, hapū, iwi and family group
  • how birth order in the whānau or family for te tamaiti or rangatahi has influenced their identity, including roles and responsibilities
  • how the gender or sexuality of te tamaiti or rangatahi shapes their identity
  • how we have ensured te tamaiti or rangatahi has timely access to appropriate information, emotional and medical support, or other assistance as required for matters relating to their gender or sexuality
  • their cultural identity and what it means to te tamaiti or rangatahi
  • how the information we know about their identity and values intersects with healing, harm or offending
  • the support required for those caring for te tamaiti or rangatahi to uphold the mana, beliefs and practices of te tamaiti or rangatahi.

Sources of support could include:

  • whānau or family
  • Māori specialist cultural advisors such as the kairaranga ā-whānau or an experienced Māori or bicultural practitioner
  • Pacific or other cultural practitioners
  • Rainbow Youth
  • Practice Centre policy and resources.

Rainbow Youth

Growing up takatāpui

Te Toka Tūmoana

Va’aifetū

My Connections

Healthy, enduring relationships are central to oranga. This section identifies connections important to the oranga of te tamaiti or rangatahi, including family, whānau, hapū, iwi, family group and others important to and for te tamaiti or rangatahi, peers and friends, and important community or cultural relationships that build belonging and support.

We explore who are the significant people in the life of te tamaiti or rangatahi, and how connections with them can be developed, maintained and strengthened.

We actively engage with whānau and family to build a deeper understanding of the relationships and connections that are important to te tamaiti or rangatahi. This engagement helps to strengthen trust and partnership with whānau or family. Te Aronga supports the development of goals that promote and sustain meaningful connections, providing a clear and collective focus for everyone involved in the care and wellbeing of te tamaiti or rangatahi.

In this section, we record:

  • the connections for te tamaiti or rangatahi
  • the views, wishes and aspirations of the family, hapū, iwi, family group and other important people for te tamaiti or rangatahi
  • any connections with restrictions that apply, what the restrictions are, and the reason for these
  • friends and peers of te tamaiti or rangatahi
  • important community or cultural relationships.

Cultural plans, genograms, contact agreements and other important documents involving connections can be uploaded in this section (ensure the document is named).

For best practice, consider:

  • how the views related to the current situation are reflected in planning
  • how relationships and connections will be developed, maintained and strengthened
  • what special events support te tamaiti or rangatahi to develop, maintain and strengthen whānau or family connections – this includes attendance at unexpected events
  • what are the agreed contact arrangements, whether contact plans are meeting needs, and any actions needed to support contact
  • the support required to visit places of significance such as marae, maunga and awa/moana/roto
  • the financial support required to support te tamaiti or rangatahi to develop, maintain and strengthen important connections.

Sources of support could include:

  • whānau or family
  • Māori specialist cultural advisors such as the kairaranga ā-whānau or an experienced Māori or bicultural practitioner
  • Pacific or other cultural practitioners
  • Practice Centre policy and resources.

Te Toka Tūmoana

Va’aifetū

Health and wellbeing needs

Tamariki and rangatahi are entitled to the highest attainable standard of health care. This section summarises the physical, mental and emotional health needs of te tamaiti or rangatahi.

It enables social workers to record the health information of te tamaiti or rangatahi and the supports in place or that may be required.

Te Aronga also records the aspirations of whānau or family for the health needs of their tamaiti or rangatahi and any beliefs of the whānau or family or te tamaiti or rangatahi that must be considered in their health and medical care.

We need strong engagement with health professionals such as general practitioners, nurses, midwives and dentists to understand and plan for the best health outcomes for te tamaiti or rangatahi. Relevant and necessary information about health and oranga needs is shared with those who care for te tamaiti or rangatahi.

In this section, we record:

  • the doctor or primary care provider for te tamaiti or rangatahi
  • when their last medical visit was
  • current medication treatments for te tamaiti or rangatahi
  • their dentist
  • when their last dentist visit was
  • any oral or vision health needs for te tamaiti or rangatahi
  • the immunisation record for te tamaiti or rangatahi
  • any allergies that te tamaiti or rangatahi may have.

Reports and other documentation can be uploaded into this section (ensure the document is named).

For best practice, consider:

  • how parents or guardians will be involved in health decisions and kept informed
  • how those caring for te tamaiti or rangatahi will be supported to meet their health and oranga needs
  • the care arrangement for te tamaiti or rangatahi, particularly those who are living in a residence, home or specialist care arrangement and record any unique health needs or therapeutic responses that may be required
  • current supports or treatment approaches such as counselling, medication, rongoā Māori or Pacific health services, and future assessments that may be required
  • practical assistance, such as transport to appointments or funding for sensory aids or orthodontics
  • any wishes or needs regarding breastfeeding for pēpi
  • safe sleeping arrangements for pēpi
  • support for sexual health such as contraception information, and who they are willing to share this information with
  • what financial support is required to meet their assessed health needs.

Sources of support could include:

  • whānau or family
  • gateway assessment
  • Whānau Āwhina Plunket
  • KidsHealth
  • public and school-based nurses
  • general practitioner
  • dentist
  • Practice Centre policy and resources.

Supporting tamariki and rangatahi with their health needs

Breastfeeding – caring for and nurturing a pēpi

Responding to whānau or family and rangatahi about sexual activity

Policy: Safe sleep

Te Toka Tūmoana

Va’aifetū

Disability

While all aspects of oranga are important, the relationship between an individual's disability, their whānau or family, and the environment in which they live is particularly important to consider when working with disabled people. The Disability section supports coordinated responses for the unique needs of disabled tamariki and rangatahi.

Labels and diagnoses alone will not give us a full understanding of the issues, challenges or opportunities experienced by disabled tamariki and rangatahi. Engagement with whānau or family expands our understanding of their needs and helps us to focus on solutions.

Reports and other documentation can be uploaded into this section (ensure the document is named).

In this section, we record:

  • diagnosed disabilities or indicators, suspected disabilities, and supports in place or being explored – we verify information in CYRAS when updates are available
  • the whānau or family’s experience of disability and how they think it impacts on the oranga of the individual and the whānau, family or caregivers as a collective, and on their aspirations for advancing oranga
  • who is involved in caring for and supporting te tamaiti or rangatahi and what they do.

For best practice, consider:

  • support needs described by whānau, family and caregivers
  • opportunities to strengthen knowledge and skills across whānau, family and caregivers, drawing on protective strengths of family, whānau, hapū, iwi and family group
  • how to ensure the voice of te tamaiti or rangatahi is included (for example: trusted people, visual/oral/storyboard options)
  • any environmental or attitudinal barriers and actions that may reduce inequities
  • how the close connections with whānau, family and community will be maintained if te tamaiti or rangatahi is in a specialised care arrangement
  • what will work for te tamaiti or rangatahi in residences or homes, and how the environment can support coping strategies without punitive responses.

Not all whānau or family will be comfortable with their tamaiti or rangatahi having a label or a diagnosis. It’s important that we are sensitive to this in our conversations with them as we complete the Disability section.

Sources of support could include:

  • whānau or family
  • Regional Disability Advisors or multidisciplinary teams
  • disability professionals
  • gateway
  • Practice Centre policy and resources.

Disability

Whai mātauranga in relational and inclusive disability practice

Transitioning disabled rangatahi out of Oranga Tamariki care

Te Toka Tūmoana

Va’aifetū

Education, training or employment needs

Good education outcomes are essential to good life outcomes. This section outlines the learning and education goals and aspirations of te tamaiti or rangatahi, where learning occurs and the support provided.

Tamariki and rangatahi who are well engaged with education (whether early education, primary, secondary or tertiary) have the opportunity to be successful in their education but they are part of a community that can help meet their social, relational, cultural and identity needs.

Education providers are key partners, working together with te tamaiti or rangatahi, their whānau or family and caregivers to ensure the education and wider wellbeing needs of te tamaiti or rangatahi are well supported both at home and at their place of education.

Significant decisions about the education of te tamaiti or rangatahi are guardianship decisions. We involve parents and guardians in any decisions regarding education, including which education provider they attend, particularly as tamariki and rangatahi progress through early childhood, primary and secondary schooling.

In this section, we record:

  • who the education providers for te tamaiti or rangatahi are (early childhood, kōhanga reo, school, kura kaupapa, secondary school, and tertiary) – their details will prepopulate but we record class or programme information and key contacts
  • their kaiako, teacher, principal and other supports such as teacher aide.

Reports and other documentation can be uploaded into this section (ensure the document is named).

For best practice, consider:

  • any guardianship decisions that may be required about education – we need to record how we have consulted with parents or guardians and sought their views, wishes and consent when it has been required
  • the engagement and participation of te tamaiti or rangatahi in their learning, what keeps them engaged, strengths, specific learning needs and social aspects
  • any barriers to education, training or employment and identifying resources or adjustments that may help them participate and thrive
  • what might be needed to further nurture relationships between the education provider, te tamaiti or rangatahi, and their whānau or family and caregivers
  • who te tamaiti or rangatahi feels comfortable seeking support from at their education setting
  • support required for te tamaiti or rangatahi to participate in important milestones, such as social, sporting or cultural activities
  • what practical requirements are needed, such as uniforms, stationery and transport.

Sources of support could include:

  • whānau or family
  • gateway assessment
  • Individual Education Plans
  • Practice Centre policy and resources

Supporting tamariki with their education and training needs

Stand downs, suspensions, exclusions and expulsions | Ministry of Education

Te Toka Tūmoana

Va’aifetū

Transition to adulthood

Rangatahi who have been in care or custody for a continuous period of at least 3 months from the age of 14 years and 9 months are entitled to support to prepare for and transition to adulthood.

This includes any combination of care and protection, court guardianship and youth justice, including remand, remand in police custody and remand or a prison sentence in the adult justice system before turning 18 years old.

We plan with rangatahi how they will acquire the knowledge, skills, resources and supports they need to thrive in the future as they become independent adults.

This includes:

  • ensuring they know about and understand their entitlements
  • understanding their needs and what support, advice and assistance they require to become and remain independent, including life skills
  • connecting them to supports and services
  • ensuring they have a safe place to live.

In this section, we record:

  • our advice about the transition entitlements of the rangatahi and whether they have received a letter with information regarding these entitlements, including their right to access entitlements anytime until the age of 21 years
  • our discussion with the rangatahi about the role of a transition worker
  • whether or not the rangatahi wishes to work with a transition worker and, if so, their consent
  • our referral to a local transition service for matching with a transition worker that meets the needs of the rangatahi, including their cultural needs
  • if there has been a transition planning hui
  • the name and details of the transition worker
  • the planned living arrangement after care and what financial support will be required
  • what official documentation has been given to the rangatahi and what their support network will look like post-care.

We record how we have helped the rangatahi develop and sustain relationships with:

  • their caregiving families – current and previous as appropriate
  • significant adults to mentor and provide guidance to, or become additional guardians of, the rangatahi once they’re no longer in the custody of the Oranga Tamariki chief executive
  • significant people for the rangatahi within their community, such as friends from sport, cultural, education, hobby or religious groups.

Life Skills Assessment and other relevant documentation can be uploaded into this section.

For best practice, consider:

  • the goals of the rangatahi
  • what they want to achieve while they’re still in care
  • what they want to happen after they leave care
  • how we have encouraged and supported rangatahi to express their views, participate and take the lead in decision-making and planning
  • how we ensure their whānau or family and others significant to them are involved in the planning
  • how have we supported rangatahi to develop and sustain relationships with family, whānau, hapū and iwi, current or previous caregiving families and other significant people
  • how to ensure coordinated planning between Oranga Tamariki and other agencies
  • how we consider and plan for any developmental or disability issues.

Sources of support could include:

  • whānau or family
  • Youth Service or Work and Income
  • StudyLink
  • kairaranga ā-whānau
  • Practice Centre policy and resources.

Policy: Transition to adulthood – Preparation, assessment and planning

Transition to adulthood

Te Toka Tūmoana

Va’aifetū

Youth Justice

This section supports our work with tamariki and rangatahi in the care or custody of the Oranga Tamariki chief executive with an active youth justice status.

We consider static and dynamic risk factors – supported by Te Puna Oranga alongside other models, tools and resources – to build and deepen our understanding about the current behaviour, the underlying reason for the offending behaviours, and likely risk of reoffending.

Te Aronga can generate a ROIT (Remand Options Investigation Tool), Youth Justice Admission forms and Multi-Agency Team plans with the information recorded.

Input from the youth justice social worker is essential for the goals in this section, and for other parts Te Aronga and the Goal Plan where goals may also support the reduction of offending.

In this section, we record:

  • any active charges
  • when we have provided te tamaiti or rangatahi in custody with the information they need to help them understand:
    • why they are in care
    • their rights and entitlements
    • what they can expect while they are in custody.

For best practice, consider:

  • the assessed needs of te tamaiti or rangatahi when they enter in a residence, a remand care arrangement or police custody or are bailed to the community
  • what supports te tamaiti or rangatahi is engaging with
  • the current behaviours of te tamaiti or rangatahi and goals to modify behaviours that contribute to offending
  • the responsibilities of te tamaiti or rangatahi and the actions needed to address their offending
  • what we have learned previously while working with te tamaiti or rangatahi – what helped them, what did they find challenging, and what could be done differently
  • how to encourage and support whānau or family to participate and identify their own solutions to managing the offending of their tamaiti or rangatahi
  • the views of whānau or family, community providers, Police and Oranga Tamariki on the care arrangement for te tamaiti or rangatahi
  • the rationale for choice of care arrangement and if there is consensus on the choice.

Sources of support could include:

  • whānau or family
  • youth justice practice leader
  • youth justice coordinator
  • Police
  • Practice Centre policy and resources.

Youth justice assessment

Youth justice – links

Te Toka Tūmoana

Va’aifetū

Residences and Homes

Te tamaiti or rangatahi may have a care arrangement that involves living in a residence or home. Residences and group homes provide care for tamariki and rangatahi with complex needs, often during times of crisis.

The Residence and Homes section helps us identify the roles of caregivers or kaimahi providing care in a residence or home, and the actions, responsibilities and resources that can help create an environment where tamariki and rangatahi feel supported to make and sustain positive changes. The Goal Plan is the primary working plan for caregivers or kaimahi providing care in a residence or home and te tamaiti or rangatahi throughout their stay. The development of the Goal Plan is led by the key social worker. Input from caregivers or kaimahi providing care in a residence or home is essential – both for the goals in this section and for any related parts of Te Aronga and the Goal Plan where goals may also support te tamaiti or rangatahi to thrive while in the care of a residence or home.

Relevant information from the Goal Plan will be shared with their caregiver or the manager of the residence or home they are living in. The manager of the residence or home will ensure that information from the plan relevant to the care of te tamaiti or rangatahi is shared with all kaimahi working day to day with te tamaiti or rangatahi, including care teams and youth workers to ensure they understand the needs and goals for te tamaiti or rangatahi and can provide the required support.

This may include:

  • strengthening relationships and communication and connection to identity and whakapapa
  • providing emotional support
  • providing cultural support
  • support with behaviour to keep te tamaiti or rangatahi and others safe
  • creating routines or structure
  • medication requirements (as recorded in the Health section of Te Aronga)
  • accessing services or supports.

For best practice, consider:

  • how we maintain focus on oranga and safety through promoting emotional regulation and safety, tailored activities, and connection to identity and whakapapa
  • how we understand the journey to oranga for te tamaiti or rangatahi, acknowledging it is complex and is supported by a deep understanding of what drives behaviour
  • how care provided is future-focused, recognising and strengthening the connections tamariki and rangatahi have with their whānau, hapū, iwi and communities.

Residence-specific requirements

The Residences and Homes section of Te Aronga supports us to meet additional requirements for care in a youth justice or care and protection residence.

The goal of any residential care arrangement is to create sustainable change that enables te tamaiti or rangatahi to return to their community.

The residence manager is required by the Residential Care Regulations to ensure that the care provided is consistent with the Care Standards. Our policy ensures that the Goal Plan meets these standards and is to be used as the primary plan for te tamaiti or rangatahi.

An approved Goal Plan that reflects the requirements for living in a residence or home must be in place within 7 days of their admission to the residence or home.

In this section, we record:

  • the date of arrival and the date expected for te tamaiti or rangatahi to leave the residence or home
  • any behaviour of te tamaiti or rangatahi that is unsafe for themselves or others
  • the care options when te tamaiti or rangatahi leaves the residence or home
  • the objectives and responsibilities of:
    • te tamaiti or rangatahi
    • their parent or guardian
    • the residence or home.

Kaimahi can use this section to confirm that the following has been explained:

  • grievance/complaints process
  • how to seek advocacy support
  • their rights to contact (including mail, visits and phone calls)

Sources of support could include:

  • whānau or family
  • disability advisors
  • therapeutic professionals
  • Case Leaders
  • Team Leader Operations
  • Residential Care Regulations
  • Practice Centre policy and resources.

Policy: Working with tamariki and rangatahi in residences

Policy: Working with tamariki and rangatahi in remand homes

Policy: Working with tamariki and rangatahi in supervised group homes

Te Toka Tūmoana

Va’aifetū

Planning With

Tamariki and rangatahi are intrinsically connected to their family, whānau, hapū, iwi and family group who have the primary responsibility for caring for and nurturing their oranga and development.

We work in close partnership with te tamaiti or rangatahi, their whānau or family, and the key people, groups, services and organisations that have the skills and resources to best meet the needs and build on the strengths of tamariki or rangatahi and their whānau or family.

The family, whānau, hapū, iwi and family group have a right to participate in decisions, and have their responsibilities, views and aspirations regarded.

This section enables us to record who we have worked with and shared information with.

In this section, we record:

  • the people actively involved in developing and agreeing to the plan – it has a particular list for whānau or family, and other people important to or for te tamaiti or rangatahi who helped develop the plan
  • who information from the plan has been shared with and what information has been shared – this section is recreated each time an updated plan has been approved, so the record of information we have shared remains accurate
  • when the regular (6 monthly) review of the plan is due
  • how often the social worker will visit and the reason for the frequency
  • who te tamaiti or rangatahi can talk with if they have concerns and the details for those people
  • that te tamaiti or rangatahi has been given information about Voyce – Whakarongo Mai and been given a My Rights My Voice booklet.

In this section, it is possible to record anything else we believe to be important but is not noted anywhere else in Te Aronga or in the Goal Plan. The tamariki or rangatahi version of the Goal Plan can be uploaded into this section.

For best practice, consider:

  • how we have actively encouraged, enabled and supported the people to participate in the development of the plan
  • how we have protected the rights of all tamariki, rangatahi and whānau or family
  • how we have ensured only relevant information from the plan is shared.

All planning must be transparent, inclusive and undertaken in ways that support meaningful participation of tamariki, rangatahi and whānau or family, and that strengthen trust, safety and accountability.

Sources of support could include:

  • whānau or family
  • Practice Centre policy and resources.

Determining the frequency of visits to tamariki and rangatahi in care

Te Toka Tūmoana

Va’aifetū

Care requests

Te Aronga supports requests for a new care arrangement. It does this by generating a request with all the relevant information a caregiver social worker or care provider needs to know before a care arrangement is provided.

In this section, we record:

  • the referring site
  • the type of care required
  • the area of the country where care is required
  • the care history
  • any behavioural concerns.

For best practice, consider:

  • whether whānau or family care options have been fully explored and documented
  • the care history of te tamaiti or rangatahi
  • the impact of a new care arrangement on te tamaiti or rangatahi
  • how they have responded in the past to living with other tamariki and rangatahi
  • the impact of location on their schooling and health needs
  • current supports or strategies that are in place to help to manage any safety or behavioural concerns and relevant information that the caregiver may need to know.

Landing Page

Te Aronga has a landing page with a range of functions.

This is where a request for approval is submitted to a supervisor. The landing page also contains a plan summary that shows the progress of the plan. It provides a place to record important dates such as the birthday of te tamaiti or rangatahi, and due dates such as the next social worker visit, doctor’s visit, or court dates. It has an area where all uploaded files can be viewed.