National contact centre – quick links

This page is being added to as new resources are identified.

Decision response tool (DRT)

Intake decision response tool – overview

Considerations when responding to information received

Report of concern response timeframe

Report of concern response pathway

Considerations when developing a decision response

Recording decision responses

Working with Māori

Practice for working effectively with Māori

Entering care in an emergency situation

Pathways to care: emergency actions

Arrest

Custody for children and young people following arrest

Health

Consent for medical examinations and treatment

Legal provisions for medical examinations

Our responsibilities for health-related costs

When a child or young person dies

Missing or unauthorised absence

Policy: Working with tamariki and rangatahi who are missing, or whose absence is unauthorised

Guidance: How we work with tamariki and rangatahi who are missing or whose absence is unauthorised